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Diagnose First to Build a Business That Thrives Without You

If you're constantly stuck in day-to-day operations, your business isn’t running as an asset (and it could even be a liability). Quick fixes won’t get you the freedom or scalability you need.

Too often, we business owners jump into solutions without fully understanding what’s broken. We guess at the issues, throw tactics at the problem, hoping for a fix.

It starts to look (and feel) like a game of Whack-a-Mole.

But without a proper diagnosis, you end up with band-aids instead of long-term, scalable solutions. And the cost of band-aid fixes is high—in terms of money, time, AND resources.

Priority 360™️ Insights changes that by diagnosing the root issues first, giving you the clarity to create a business that thrives without you.

Diagnose First, Then Prescribe—The Right Way to Build a Self-Sustaining Business

Every business is unique, and one-size-fits-all solutions simply don’t work. Before we prescribe any strategy, we take the time to thoroughly diagnose the current state of your business.

This holistic, month-long assessment dives deep into your operations: Purpose, Process, Profit and People—giving you the insights and clarity you need to fix what’s really holding you back.

The outcome—and why it matters…

With Priority 360™️ Insights, you get a clear roadmap to free you from operational bottlenecks and enable your business to grow independently of your constant oversight. You’ll be empowered to invest in solutions that address the core issues, rather than just masking surface-level problems. And you’ll save precious time, money and resources because you’ve taken the time to dig deep and find the root issues.

If you don’t diagnose the real problem, you’ll be stuck in a reactive loop, always managing crises rather than preventing them.

Priority 360™️ Insights provides:

  • Tailored Solutions: No one-size-fits-all approach here. Our diagnosis process is deep, data-driven, and uniquely tailored to your business.

  • Clear Roadmap: You’ll walk away with a clear action plan to create a self-sustaining, scalable business.

  • No Guesswork: We address real issues, not just surface-level problems.

Past clients have used the 360 process to accomplish the following:

  • Identified key operational bottlenecks that were slowing down growth and developed a targeted plan to eliminate them.

  • Clarified leadership roles and restructured team responsibilities, leading to smoother day-to-day operations.

  • Pinpointed underperforming areas in their service delivery, leading to a 20% improvement in client satisfaction.

  • Refocused business priorities, allowing them to allocate resources more effectively and increase profitability by 15%.

  • Reprioritized strategic goals, shifting the focus from short-term fixes to long-term sustainability and growth.

  • Resolved gaps in team communication and improved collaboration, resulting in faster project completion times.

Here’s what’s included in Priority 360™️

  • Leadership & Team Interviews: We start with in-depth interviews of your leadership and team members to uncover the challenges across your business.

  • Team Dynamics & Workplace Survey: A thorough 360-degree survey helps assess your team’s engagement and operational performance, revealing gaps and opportunities.

  • Data-Driven Insights: We compile all the information into a clear Priority 360 Report, identifying bottlenecks and areas for growth across your culture, people, and processes.

  • Strategic Plan: In your One-Hour Strategy Session, we’ll walk through the report and outline specific, actionable steps to optimize operations and free you from constant oversight.

Start your Transformation Now

Know Your Value. Identify Your Risks. Optimize for Success.

Don’t create yet another strategic plan without understanding the REAL issues that keep your business “owner-dependent” and limited in value.

It takes courage to truly assess where your business stands today versus where you want it to be. But understanding the value of your business—and the risks that threaten its future—is the first step towards transforming it into a self-sustaining, high-performing asset.

Our Priority 360™ Insights service isn’t just another assessment; it’s your gateway to a business that runs efficiently and profitably without relying on your constant oversight.

Investment: $5,000

for up to 10 team members;
for larger teams add $500/per team member

Next Steps:

  1. Confirm that you’re ready: you have the courage and commitment to take action based on our findings.

  2. Confirm that you qualify: we make biggest impact with professional service firms such as accounting firms, marketing agencies, and business consulting firms with 10 (ten) or more team members.

  3. Apply for your Connection Call: we’re invested in building relationships, and want you to feel 100% comfortable with a decision to move forward with this assessment process. This call with our founder, Jen Eckhardt, gives you the opportunity to ask any and all questions you might have.

Testimonials

  • Theresa Dormi, Ops Manager

    “As an Operations Manager, I was so thankful to have Jen as my Ops Manager coach!

    Jen’s expertise is in offering the ideal balance between coaching, mentoring, informing, and challenging me. She has a remarkable ability to ask the right questions that led to deep self-reflection which ultimately led to me becoming a more self-aware leader.

    Jen’s coaching helped me develop our team and improve how we work and communicate together and has helped me personally grow my leadership capability, credibility, and results!

    Working with Jen helped me personally, but it also helped our team and improved our company culture by:

    • making us more accountable for the commitments we make to each other and to the team.

    • providing valuable insights about how we work together.

    • encouraging all of us to work “on” our business instead of just conducting business.

    • helping us shape our communications and encouraging the involvement of our whole staff.

  • Chelsey Siltanen, President

    “Jen is a world-class problem solver and incredible asset to any team she may find herself on.

    She and her team have an expansive business skill set and take the utmost pride and accountability in their work.

    Combining her business acumen with her incredible leadership skills and the heart of a lion, Jen’s a true force.”

  • Brooke Blaire, Director of Client Success

    “As a new Ops Manager, I spent most of my day in a "put out the fires" reactionary mindset. 

    Jen has the unique ability to help one calm their mind and determine what is truly important in their role.  She is invaluable as a coach, as she saves me time and energy by helping me think through how to make the most of my team's talents. 

    She adds value to our team by using her vast experience to teach me how to plan carefully and execute efficiently.  She inspires me to think deeply about my own professional development needs so that each hour I spend with her is purposeful and productive. 

    Our business benefits greatly from the resources we get from Jen, and I am a much better support to my CEO because of her coaching and guidance. 

    We consider her "our secret weapon" in optimizing our operations and procedures, and it is a comfort to know that I have someone with her knowledge and experience guiding me.  

  • Benjamin Cave, Director of Operations

    "Now, our decisions are grounded in academic rigor rather than just gut feelings. While there's always some intuition involved, we don't rely solely on it.

    Instead, there's a lot more logical reasoning behind our actions and the reasons for them. Personally, it's been reassuring, especially with the recent completion of the SOP. Having documentation in place alleviates my anxiety about things not being written down.

    Over the past year, this structured approach has been very comforting for me."

  • Krista Clive-Smith, CEO

    “Whenever I talk about Jen Eckhardt, I use the analogy of a rowing team. As an entrepreneurial leader I was giving motivational and inspirational speeches to my team in the boat—helping them believe in themselves, and working to harness their unique genius.

    Then I met Jen.

    Unlike most consultants who shout orders from the shore, Jen climbs right in the boat with the team, and says “Row, row, row.”

    Regardless of whether you are working with her in a custom VIP program capacity or in one of her group programs, Jen is a super sharp strategist who understands what it takes to get operational alignment, help the Visionary leader become free from the weeds of operational overcommitment, and get the team focused on the goals that will serve an organization best.

    My hunch is after starting working with her, the only thing you’ll wish is that you’d met and hired her sooner."

  • Amy Silberman, Client Success Manager

    “Jen and her team at Entrepreneurial Freedom have been instrumental in the growth of our business.

    Jen’s unique way of guiding both the CEO and the operational team has allowed everyone to succeed in their clearly defined roles.

    Because of Jen, we have a solid foundation of processes which will allow each individual in the business, from the CEO to the implementers, to grow professionally and together as a company.

    Do not hesitate to reach out to Jen if you are ready to see growth in yourself and in your business.”